For Crystal, the manager of a family restaurant and catering company in California’s Central Valley, Mr. Number is a valued member of the team.
“I can stay in touch with my staff, vendors and clients without the constant interruption of being on the phone. Mr. Number tells people where I am and what I’m doing… or what they need to do.”
Because she’s wary about auto safety (and expensive moving violations), she’s determined to “never use my cell phone in the car.” Instead, Crystal updates her Availability in Mr. Number to let callers know when she’s stuck in traffic or making a supply run.
If a call comes in while she’s behind the wheel, Text Back Availability tells callers when they can expect to hear from her. “Last week, I was waiting on a call from one of our chefs, but I knew I wouldn’t be able to talk to him. After he called, he got an automatic text message letting him know I’d be late because of a freeway accident.”
Good timing and clear communication are essential to providing quality food service. “Because he knew I’d be late, he delayed some dishes so we everything came out of the kitchen on time. Nothing worse than overcooked shrimp!”
Today, Crystal’s favorite feature is the incoming call prompt that displays who’s calling, along with the last time they called and the last text message they sent. “In a second or two, I can see what my team is up to or a client’s last text message, all without breaking my stride. I love Mr. Number!”
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